Seminar
It's About Time™ ... Enhancing Professional Effectiveness
Four steps to help save lives
Dr. Bregman's early oral cancer detection program for the dental business assistant
All SeminarsThe dental administrative team feels the frustration. They just don't have the knowledge or the communication skills to answer critical patient questions about oral cancer screening.
Confusing questions, critical answers:
Members of the dental administrative team (most of whom have no clinical training) may not be certain what the basic examination entails, nor have a working knowledge of the new tools for screening that are being used in clinical areas of the office. Clinical terms—that they may not understand—are often used. How can they support a patient who is facing additional procedures related to a positive finding on oral cancer examination, if they don’t know what those are?
Jonathan A. Bregman, DDS, FAGD, answers all of these questions, and more!
Participants will leave this informative program with both competence and confidence in their ability to communicate effectively with patients and clinicians, and feel more committed to helping the dental team save lives through early oral cancer detection.
brochureThe dental administrative team will learn:
- The basic vocabulary of oral cancer screening
- Why they must play (as well as how to play) an integral role in establishing the office mission surrounding oral cancer screening
- Four steps to maximize the effectiveness of the system of oral cancer screening
- The exact steps of the extra/intra-oral cancer screening examination
- The why and how of new tools that aid the basic examination
- Their critical role in the seamless follow-through of patients and referrals
- Appropriate communication skills related to oral cancer screening when scheduling the new patient, the preventive re-care patient, and delivery of the difficult message of a positive finding